COVID-19
We’re glad you’re here to learn more.
The health and safety of our patients and community is our top priority.
In response to the Covid-19 pandemic, our practice has implemented the following protocols to create the safest environment for dental care:
- Prior to your appointment, you will be asked to complete a COVID-19 screening questionnaire over the phone. Questions will be asked again on the day of your appointment.
- We have eliminated the waiting room. Once you arrive for your appointment, you will be asked to call and let us know you’re here. You will be escorted in and your temperature will be taken with a contactless thermometer. You will then go directly to your treatment room.
- All treatment rooms are equipped with HEPA air purification units and are meticulous disinfected after every patient.
- The flow of patients and staff is managed so that physical distancing is easily achieved.
- Hand sanitizer is available at multiple points throughout the practice and all patients are asked to sanitize upon entry into the building.
- Our front desk staff are safely behind a glass barrier and will do their best to check you out as quickly as possible.
Here are a few things we ask of you...
- Forgive us for the lengthy list of screening questions. ALL questions are asked to ALL patients in compliance with Ontario Ministry of Health.
- Please call ahead of your appointment if there have been changes to your insurance coverage. We would like to minimize time spent at the front desk as much as possible so that we can maintain our carefully planned patient flow.
- Please wait in your car and call 705-722-7600 when you arrive. Once we’re prepared for you, a team member will escort you in.
- Please wear a mask and only remove it once we ask you to do so.
- Don’t be surprised if your dentist or hygienist looks a little different with their enhanced protective equipment, such as face shields and gowns.
- Please do not come to the office without a scheduled appointment.
If you have any questions, please call 705-722-7600 and a team member will be happy to speak with you.
We look forward to seeing you again soon!